Patient Information

We are continuing to monitor the recommendations from SA Health and the State and Federal Government.

We continue to serve all of our patients with the same level of care and excellence during this difficult time maintaining services albeit provision is slightly differently.

Rest assured, we have all measures in place to keep our patients, our staff and our doctors as safe as possible.

Some important information for our patients:

Appointments on site are still available where face-to-face consultations are necessary.

Phone bulk bill consultations are available for: 

• Covid Positive Patients
• Close contacts in Isolation

Any scripts issued from a phone consult will be faxed to your nominated Pharmacy direct from our practice. Some pharmacies are also offering home delivery.

All patients in ordered social isolation or quarantine must phone the surgery, please do not  present without notice.

Any patients who have Epidemiological and/or Clinical Criteria for COVID 19 must call the surgery, please do not present without notice.

It is really crucial to declare honestly any travel or contacts that you have had when asked. These triaging questions are precautions which we need to undertake to maintain the health of others, our support staff and General Practitioners.

We intend to look after all of our patients through this time as best we can. Information changes regularly and we will do our best to advise you of any changes but you can refer to the SA Health website https://www.sahealth.sa.gov.au/ and Australian Department of Health https://www.health.gov.au/ for the most up to date information.

Telephone Access

GP’s in this practice may be contacted during normal opening hours. If the GP is with a patient, a message will be taken and the reception staff will advise you when it is likely that the GP will return your call. In an emergency your call will always be put through to the GP. 

Results

It is the policy of this practice for all patients to return to see their doctor for all test results. Please make an appointment after your test has been performed.

Recalls & Reminders

Our practice is committed to preventative care. Your doctor will seek your permission to be included in our reminder system. We may follow up with a reminder notice from time to time offering you preventative health services appropriate to your care. If you do not wish to be a part of this system, please let your doctor or receptionist know.

Referrals, Sick Certificates & Prescriptions

Patients need to make an appointment to see a doctor for any of the above.

Somerton Park Day & Night Medical Centre is a bulk billing practice for DVA Gold card holders.

Fees will vary depending on the length of time you spend with the doctor.

Additional gap payments are incurred for some procedures and Skin Cancer screening.

Please speak to your doctor or one of our receptionists for more details.

Somerton Park Day & Night Medical Centre follows the guidelines recommended by the Australian Medical Association and the Royal Australian College of General Practitioners regarding infection control and sterilising techniques.